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Engagement Score

Engagement Score: Is the comparison in the form of the percentile of the total number of features used by all Users across an Account against rest of the Accounts.

Engagement Score is calculated as the Percentile of features used by all users across an account against rest of the accounts in the product.

The Engagement Score parameter can be used in defining:

Good Health - For eg. Engagement Score must be greater than [70 %] in last [3] Days.

Bad Health - For eg. Engagement Score must be lesser than [40 %] in last [14] Days.

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  1. Puneet Kataria

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