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FAQs

You will find the FAQs related to the CustomerSuccessBox.

  • How to Track the Up-time and Service Status of CustomerSuccessBox Application and APIs

    Overview If you’re having trouble accessing CustomerSuccessBox's APIs, application or website, there’s a chance we’re currently experiencing a temporary problem. In an effort to be more & more transpa...

  • FAQs on Salesforce CRM Self Serve Integration

    Q. How often do CustomerSuccessBox and Salesforce sync? Currently, the sync happens once in 24 hrs. But we are working towards getting it almost real-time. Q. How many API calls does CustomerSuccessBo...

  • FAQs on Custom Attributes

    Q. Why is it important to choose the correct data type at the time of creation? Can’t I change it later ? Always choose the data type of the attribute for which the attribute is intended to hold the d...

  • FAQ on Security & GDPR Policy

    In this article, we are trying to answer all the Security & GDPR related questions. List of all questions: Question 1: Provide a brief overview of how CustomerSuccessBox interacts with third-party sys...