If you want to automate the workflows & improve the efficiency of your Customer Success team then you can leverage Journeys @CustomerSuccessBox. In this section, you can check out Best Practices of setting up "Journeys".
As a Customer Success leader, you always want your team to be proactive in your communication & actions with the customers. But given the limited waking hours that a CSM has, it becomes quite impossib...
As a Customer Success leader, you always want your team to be proactive in your communication & actions with the customers. But given the limited waking hours that a CSM has, it becomes quite impossib...